FAQs

FAQs

How do I claim my AHA Member Deal discount?

First of all, thank you for supporting the AHA!

We are happy to provide all active AHA members with a 20% discount. Simply enter AHA20 as your promo code during checkout and let the system calculate the rest. By utilizing this promo code, you'll receive 20% off regular priced items (and sometimes clearance items too!).

*Note, you'll need to have your AHA member handy. 

**Offer excludes "For a Cause" purchases. But we'll donate $10 to a worth cause on your behalf. That's better than saving 20%!

Do you offer discounts for wholesalers?

We do! At HopGear, we support sharing the love of hops and all things brewing, granting qualified wholesalers a generous per item discount. To request a wholesale account, click here.

Do your sizes run small/large?

Most of our apparel products are printed on Next Level or American Apparel brand t-shirts. While they are super comfortable, they are fitted and do tend to run small, especially in women's sizing.

We encourage you to click the "sizing information" link within each product page prior to purchase to ensure that you receive the best fit possible! 

I don't see my size, will you be getting additional sizes anytime soon?

HopGear strives to offer a wide variety of color and size options. If you don't see what you are looking for and would like to make a product suggestion, please feel free to e-mail us at any time!

Do you accept returns or offer refunds?

In most cases, yes! At HopGear, we always strive to provide each patron with superior customer service by resolving any purchase problem as quickly and as easily as possible. Customers may return an item purchased from HopGear within 30 days of purchase, provided the terms and conditions contained within our return policy are met.

*It is important to note that not all items are covered by our return policy.

I ordered the wrong product, can I exchange it?

We want you looking your best! Any original condition apparel item may be exchanged within 30 days of the order ship date. Exchanges may be subject to restocking fees. To view our full return policy, click here.

Do you ship internationally?

We realize hop lovers are located worldwide, so we offer international shipping services via UPS. Rates vary by country and are displayed in full at the time of checkout.